Privacy policy

At Olteria, we value your privacy and are committed to protecting your personal information. This website is operated by Kaustubh Sontle under the brand name "Olteria". This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Name

Email address

Phone number

Shipping and billing address

Payment information (processed securely through our payment partners; we do not store your complete payment card details)

Order history

IP address, browser type, and device information

Cookies and similar technologies

How We Use Your Information

We use your information to:

Process and deliver your orders

Provide customer support

Send order updates and transaction-related communications

Improve our website, products, and services

Detect and prevent fraud or unauthorized activity

Comply with legal obligations

Send promotional emails or offers if you have chosen to receive them

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties, including:

Payment gateways

Shipping and logistics partners

Website hosting and technology service providers

Government authorities or law enforcement agencies when required by law

These third parties are permitted to use your information only to perform services on our behalf.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

You may have the right to:

Access your personal information

Request correction of inaccurate information

Request deletion of your personal information, subject to applicable legal requirements

Opt out of receiving promotional communications

To exercise these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment processors. We are not responsible for the privacy practices or content of those third-party services.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated Effective Date. Your continued use of our website after such changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy or your personal information, please contact us:

Website Operator: Kaustubh Sontle
Brand Name: Olteria
Email: supportolteria@gmail.com
Delivery Area: Pan India